Last Updated: June 2026

CallOnTheGo enforces a strict anti-spam policy to comply with TCPA, CTIA, and to protect our network integrity. We are committed to maintaining a spam-free environment for all users.

1. Requirements

TCPA Compliance

Explicit prior express written consent is required for all automated communications, per 47 CFR § 64.1200. Users must maintain verifiable consent records for all recipients.

CTIA Standards

We adhere to CTIA Messaging Principles, including:

• Clear sender identification
• Proper opt-out mechanisms
• Accurate message content
• Frequency guidelines compliance

Prohibited Actions

• Sending unsolicited messages
• Using deceptive content or subject lines
• High-volume messaging without prior approval
• Falsifying sender information
• Sending to harvested or purchased phone lists

2. Enforcement

Monitoring

We employ automated monitoring systems to detect spam patterns, including:

• High send rates
• Complaint spikes
• Invalid phone numbers
• Unusual messaging patterns

Violations

Violations may result in:

• Written warnings
• Rate limiting
• Account suspension
• Termination of service

3. User Responsibilities

Users of CallOnTheGo services must:

• Maintain verifiable consent records, auditable by CallOnTheGo
• Include opt-out instructions (e.g., "Reply STOP") in every message
• Honor opt-out requests within 10 business days
• Comply with carrier-specific rules and local laws
• Only message recipients who have consented to receive communications

4. Reporting Spam

To report suspected spam or violations, contact us at:

Email: abuse@callonthego.com

Address: CallOnTheGo Corporation, 450 W Surf, Chicago, IL

We investigate all reports within 48 hours.

5. Disclaimer

CallOnTheGo is not liable for user-generated spam or any resulting regulatory fines. Users indemnify CallOnTheGo for regulatory penalties arising from their actions.